Meet Our Admin Team
Our admin team is made up of the managers, front desk team, and all the folks in between. They are the smiling faces greeting you at the door, the people scheduling your appointments and answering questions, and the folks who make the day to day operations possible. Without each and every person on the admin team Texas Sinus & Snoring would not be the well working facility our patients trust with their sinus, allergy and snoring issues.
Becky Couch, Practice Administrator
Becky Couch, Practice Administrator, joined Texas Sinus & Snoring in 2020. She is married with a blended family of 3 grown kids and 1 grandchild. When she is not working, she and her husband enjoy spending time with their family or at their ranch in West Texas.
Becky has worked in the healthcare industry since 2005. Her background is in Chiropractic, Physical Therapy and Pain Management. She started out working the front desk in a small town clinic. After her manager / co-owner had a stroke and was unable to return to work, she stepped in and figured out how to do the clinic’s patient billing to keep the office functional. Her desire to learn the administration side never stopped. She went on to open several facilities that are still running strong today.
She has always had a desire to make a difference wherever she goes. She believes that it’s not a single individual who makes a practice great but rather great employees who are taught to utilize their unique potential and be a part of the bigger plan as a team. She enjoys watching her team become motivated and strive for excellence together therefore building a solid foundation and growing the practice. She firmly believes in Richard Branson’s quote, “Train people well enough so they can leave, treat them well enough so they don’t want to.”
Alora Smith
Front Office Manager
Alora serves as our Front Office Manager. She’s probably the first smiling face you will see when you walk in the front door. When she says hello, you’ll hear a familiar voice as she’s probably who you’ve spoken with over the phone. She takes pride in customer service, hoping to put a smile on the face of every patient who walks through our door.
Alora holds a Bachelors in Exercise and Sport Sciences minor in Psychology from Texas Tech University. Before joining the Texas Sinus and Snoring team, she was a Physical Therapist Technician and Trainer at Humpal Physical Therapy. She also spent time in sport medicine rehabilitation and as a supervisor at Spring Spine Center.
When Alora is not answering phones, greeting patients and keeping our front desk in a constant flow she’s hanging out with friends and family. She also has three fur babies who she adores and spoils regularly.
Rylie Wackerly
Front Office Assistant
Rylie is one of our Medical Office Specialists. You can usually see her at the front desk at checkin.
Rylie graduated from Texas A&M with a degree in biomedical science and a minor in psychology. When she’s not the smiling face at the front desk she enjoys hanging out with friends and family, volunteer work and pursing her career in medicine.
Priscilla Montelongo
Administrative Assistant
Priscilla helps wherever she is needed in the office and we all greatly appreciate her assistance. She has an Associates of Arts and when she’s not helping us all in the office she enjoys spending time with family, baking and running.
Kelly Rupp
Front Office Assistant
Kelly comes to us with 11 years of medical aesthetics and plastics experience. She’s the smiling face you will see at our front desk and the lovely voice you will hear on the phone. Kelly is new to Houston and when she’s not helping patients she enjoys going to rock concerts and spending time with her kids and grandkids.
