Chronic Illness Care
in Spring, TX
Monthly Support for Patients Managing Long‑Term Conditions
Living with multiple chronic conditions often means dealing with ongoing symptoms, medication changes, and the stress of coordinating care across different providers. Many patients feel overwhelmed trying to keep everything organized between office visits.
For that reason, Texas Sinus and Snoring partners with CareHarmony to deliver Chronic Illnesses Care, providing structured monthly support that helps you stay consistent with treatment plans, manage medications, and remain connected to your care team.
Table of Contents
Chronic Care Management
Chronic Care Management (CCM) is a program available to Medicare patients living with more than one chronic condition, such as arthritis, diabetes, depression, asthma, high blood pressure or other long-term conditions.
Benefits of Chronic Illnesses Care
Chronic Illnesses Care offers structured support that helps simplify day‑to‑day management of chronic conditions. Patients often benefit from:
- Monthly guidance to help manage medications and refills
- Support with scheduling and follow‑ups
- Access to help 24 hours a day, 7 days a week through CareHarmony
- Assistance with transportation and community programs
- Coordination between pharmacies, specialists, testing centers, and hospitals
- Better consistency with long‑term treatment plans
How Chronic Care
Management Works
Each month, your coordinator calls to review symptoms, medications, and any changes in your health. These calls help you stay consistent with treatment plans and give you a chance to address questions that come up between visits.
You also have access to a 24/7 support line through CareHarmony for questions related to your care, instructions, or treatment needs. This continuous access helps keep your care organized and reduces the stress of managing multiple conditions on your own.
Support for Chronic Illnesses
Chronic Illnesses Care works alongside the treatments you already receive at Texas Sinus and Snoring. The program provides additional support for:
Obstructive Sleep Apnea Using Inspire or CPAP
Improve adherence, reinforce therapy goals, coordinate follow‑up, and help manage related chronic conditions such as hypertension, diabetes, obesity, and cardiovascular disease.
Chronic Sinusitis and Nasal Obstruction
Support medical management and postoperative recovery while monitoring symptoms between visits.
Functional Nasal Surgery Patients
Reinforce recovery plans and coordinate care after septoplasty and other airway procedures.
How to Know if You Need
Chronic Illnesses Care
You may benefit from Chronic Illnesses Care if you recognize any of the following:
- You have 2 or more chronic conditions and see multiple specialists
- You struggle to keep track of medications, refills, or dosing instructions
- You often miss appointments or have difficulty scheduling follow‑ups
- You feel overwhelmed by different treatment plans
- You rely on urgent visits because problems are not addressed early
- You need help connecting with community resources or support services
Coordination of Care
Chronic Care Management extends care outside of the four walls of your physician’s practice to help you maintain the best possible health. Each month, a dedicated Care Coordinator can call you to:
- Assist with scheduling appointments, lab tests or other tests
- Explain how and when to take your medications
- Coordinate any home health or medical equipment needs
-
Connect you with health education resources,
services and programs
- Identify available community resources
- Coordinate follow-up care after leaving the hospital
- Access other support services you need to stay well
There is also a 24/7 Care Coordinator Phone Line to help answer questions day or night outside of your monthly calls with your Care Coordinator.
Medicare Coverage Notice
Chronic Illnesses Care is available only to Medicare beneficiaries. Patients must have 2 or more chronic conditions expected to last at least 12 months. If you are unsure whether your conditions qualify, your provider can help determine eligibility.
Cost and Coverage
It is best to review exactly what your Medicare insurance plan covers, but this service is subject to your annual deductible and coinsurance, usually 20%.
If you have a secondary or supplemental insurance plan, your coinsurance may be covered.
You can only sign up for Chronic Care Management services with one CareHarmony care coordination team at a time. You may opt-out at any time. There are no strings attached.
How Chronic Care
Management Works
Each month, your coordinator calls to review symptoms, medications, and any changes in your health. These calls help you stay consistent with treatment plans and give you a chance to address questions that come up between visits.
You also have access to a 24/7 support line through CareHarmony for questions related to your care, instructions, or treatment needs. This continuous access helps keep your care organized and reduces the stress of managing multiple conditions on your own.
How to Join Chronic Illnesses Care
Chronic Illnesses Care extends support beyond the clinic. Your coordinator can help with:
Contact Us
Speak with your Texas Sinus and Snoring provider or call 346-413-9313 to learn more about the program and ask any questions you may have.
Confirm Participation
Once eligibility is confirmed, you provide consent to take part in Chronic Care Management with the CareHarmony
coordination team.
Begin Your
Personalized Plan
Your coordinator calls to review your health goals and build a treatment plan designed to help you stay as healthy as possible. Monthly support begins right away.
Cost and Coverage
Chronic Care Management is subject to your Medicare deductible and coinsurance, usually 20%. If you have secondary or supplemental insurance, your coinsurance may be covered. You can only participate with one care coordination team at a time. You may opt out at any time.
Frequently Asked Questions (FAQ)
What is Chronic Care Management?
Chronic Care Management is a care coordination program designed by Medicare to help patients better manage chronic conditions. It gives you greater support and access to care between office visits, even while at home.
What is a chronic condition?
A chronic condition is an ongoing, long-lasting health condition that requires continual management and treatment. Examples include asthma, diabetes, arthritis, hypertension and heart disease.
What is care coordination?
Care coordination is the organization of patient care activities and the sharing of information among the people involved in a patient’s care. CCM provides extra layers of support between doctor visits for eligible patients with two or more chronic conditions.
Who is eligible?
To be eligible for Chronic Care Management, you must be a Medicare beneficiary and have two or more chronic conditions expected to last at least 12 months, or until end of life. If you are unsure whether your conditions qualify, contact your provider for guidance.
Do I have to be a Medicare member?
Yes. At this point the program is only being offered to Medicare patients.
Why does my doctor want this for me?
Managing and coordinating care can be difficult if you have multiple chronic conditions, see different types of doctors, or take several medications. Coordinated care helps your doctors get the information they need, when they need it.
But what if I feel fine?
One benefit of Chronic Care Management is helping you maintain good health. The program can help you keep up with preventive care, connect with specialists, locate healthcare resources, and access community services.
What does this program cost?
Many Medicare patients have secondary insurance, which often covers CCM copays. If not, CCM may be subject to coinsurance, usually 20%, as well as your deductible. It is best to review exactly what your insurance plan covers.
Is my information private and secure?
Yes. The same rules that protect your medical information in your doctor’s practice apply here as well. Your information is secure and handled according to HIPAA guidelines.
Why should I enroll?
Chronic Care Management extends your care beyond office visits. You will be matched with a dedicated Care Coordinator and have access to support 24/7. Your Care Coordinator can help with scheduling, refills, lingering questions, treatment planning and communication across your care team.
How do I enroll?
Give us a call at 346-413-9313 to learn more about the program and get answers to your questions.
[AK1]Phone number to come closer to launch
How do I opt out of the program?
There is no long-term commitment. You may opt out any time by notifying us by phone. You will be unenrolled at the end of the current month.
Looking to Enroll?
Have Questions?
If you have questions about this service and would like to learn more about the program or how to enroll, please call 346-413-9313 to speak with a Care Coordinator.Phone number to come closer to launch
Find out more about CareHarmony here:
Take Control of Your
Chronic Care
Get the ongoing support and care coordination you need to better manage your chronic conditions.
